HVACFolioHVACFolio Support
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Common questions
Where are my reports stored?
Reports, equipment data, images and signatures are stored locally in HVACFolio’s app container on your iPhone. Export important reports and include them in your normal business records.
How do I create and send a PDF?
Open a completed report, choose Preview PDF, review the content, then use Deliver to open the iOS share sheet. Select Mail, Messages, Files or another installed destination.
How do I cancel my subscription?
On iPhone, open Settings, tap your name, choose Subscriptions, select HVACFolio and follow Apple’s cancellation options. Deleting HVACFolio does not cancel the subscription.
How do I restore a purchase?
Open HVACFolio Settings, choose HVACFolio Pro, then tap Restore Purchases while signed in to the Apple Account that made the purchase.
Why is nameplate scanning unavailable?
Allow camera or photo access when prompted. Use a sharp, well-lit photo with the label filling most of the frame. Recognition runs on device, and you should verify every model and serial number before saving.
Can HVACFolio work without internet?
Core reporting, PDFs, QR equipment passports and calculators work offline. Internet access is needed for App Store purchase verification and external sharing methods that require a connection.
How do I delete local data?
Delete individual records where the App provides that option. Uninstalling the App removes its local container from the device. Export required business records first; this action cannot be undone.